We'll recommend a plan based on your traffic and show an indicative benefit. You can try the shopping assistant free for the first month with your own data.
One month free, 1,000 AI answers and every PLUS feature. No credit card required.
For early-stage businesses that want to boost sales and improve the customer experience.
Designed for customer-support teams to boost their efficiency and sales.
Designed for large customer-support teams to drive sales and use support capacity efficiently.
For large projects and specific requirements.
Compare the free first month and the paid plans that follow in one place.
| Feature | Trialmonth 1 | Plus | Pro | Pro+ | Individual |
|---|---|---|---|---|---|
| AI and limits | |||||
| Answers / month | 1,000 | 500 | 1 500 | 3 000 | Individual |
| Additional message price | — | 1 Kč | 0,7 Kč | 0,7 Kč | Individual |
| Smart assistance | ✔ | ✔ | ✔ | ✔ | ✔ |
| Handover to an operator | — | — | ✔ | ✔ | ✔ |
| Product recommendations | — | — | ✔ | ✔ | ✔ |
| Advanced widget customization | — | — | ✔ | ✔ | ✔ |
| Data and sources | |||||
| Data sources | Up to 10 | Up to 10 | Up to 20 | Up to 40 | Individual |
| Reading information from the web | ✔ | ✔ | ✔ | ✔ | ✔ |
| Reading information from documents | ✔ | ✔ | ✔ | ✔ | ✔ |
| Product and order feed | ✔ | ✔ | ✔ | ✔ | ✔ |
| Online available report | ✔ | ✔ | ✔ | ✔ | Individual |
| Support and operations | |||||
| Customer support | Standard | Standard | Priority | Priority | Priority / SLA |
| Custom integrations | — | — | — | — | ✔ |
| Dedicated account manager | — | — | — | — | ✔ |
1,000 AI answers / first month
500 AI answers / month
1 500 AI answers / month
3 000 AI answers / month
Individual limits
Answers to the most frequently asked questions.
An answer is every message from the assistant to a customer. Customer messages, operator messages and proactive messages don't count toward the answer limit.
Each plan includes a certain number of answers per month. In the administration you can always see your current usage and remaining capacity, and the limit resets every month.
It depends on your settings: if you've enabled top-ups, the assistant continues up to your chosen monthly cap. If you turn top-ups off, the chat automatically switches to an operator and never disappears from the website.
Yes. You can set a monthly top-up limit depending on your chosen plan. Top-ups are billed only at the end of the month within a single invoice.
You pay a monthly subscription based on your chosen plan. Any top-up is added to the monthly invoice and you always have an overview of current usage in the administration.
No. Customer messages aren't billed; only the assistant's answers are.
Yes. The assistant answers 24/7 and can hand the conversation to an operator at any time without interrupting the chat.
For higher volume or specific requirements we offer the Individual plan. It includes individual limits, custom scenarios, advanced integrations and SLA support.
Yes. You can upgrade to a higher plan at any time during the month. Higher limits apply immediately and the prorated part of the new plan is reflected in the invoice at the end of the period. You can downgrade or cancel at the end of the current billing period.
Create an account, set up the widget in the portal and see how INFLO can help customers with product selection and support using your own data.
You can manage the setup in the client portal. We are happy to help with your first launch.