Customer care before and after every purchase.
Help customers choose the right product, then give them a simple route to withdraw from the contract. Manage both tools in one INFLO portal.
Chatbot and Contract Withdrawal are available in one portal.
- Before purchase“Which option is right for me?”
- ChatbotRecommends a product using store data.
- OrderThe customer completes the purchase with confidence.
- After purchaseGuides the customer through withdrawal and creates a clear case for the store.
Join e-shops where INFLO already helps customers
Meta approved appTwo tools, one portal
A clear process for every part of the customer journey
Choose the tool you need today. Credits and administration stay shared.
Chatbot
The chatbot answers questions, helps customers choose and hands complex conversations to your team.
- Answers from your products and store content
- Product guidance around the clock
- Human handoff with full context
Contract Withdrawal
Online contract withdrawal from the customer form through to closing the case, with clear management of the entire process in one portal.
- Form, button, tab or direct link
- Submission confirmation for the customer
- Statuses, deadlines and case history
One customer journey
From the first question to a resolved case
The customer is deciding
Chatbot finds an answer and helps with product choice.
The store wins the order
The customer buys with better information and without unnecessary waiting.
Withdrawal without email chaos
If the customer wants to withdraw from the contract, everything continues in one clear case.
Frequently asked questions
INFLO, in practical terms
No. Chatbot and Contract Withdrawal work independently. If you choose both, you manage them in one INFLO portal.
It is a separate post-purchase tool. It shares the portal and one credit balance with the chatbot.
One chatbot answer uses 1 credit. One newly activated withdrawal case uses 10 credits.
Free includes 100 credits every month with no payment card. Unused credits do not roll over.