START
For first regular usage.
CZK 490 / month
150 credits
- Same features as PLUS
- INFLO Chatbot
- INFLO Contract Withdrawal
- Standard support
Pay for usage, not for the number of tools
INFLO Chatbot and INFLO Contract Withdrawal draw from one shared credit balance. Estimate monthly usage and choose the right plan.
1 answer = 1 credit
1 activated unique case = 10 credits
Estimated usage
150 credits / month
Recommended plan: START
100 + (5 × 10) = 150
Start free and scale with actual usage
All prices are monthly and exclude VAT. START includes the same product features as PLUS.
Trial: 1,000 credits for the first month, freeNo payment card. Activate INFLO Chatbot and INFLO Contract Withdrawal in one portal.
Start freePLUS
For small and growing stores.
CZK 1,090 / month
500 credits
- All standard features
- INFLO Chatbot
- INFLO Contract Withdrawal
- Standard support
PRO
For higher communication volume.
CZK 2,290 / month
1,500 credits
- Every PLUS feature
- Advanced scenarios
- Expanded analytics
- Priority support
PRO+
For larger customer teams.
CZK 3,990 / month
3,000 credits
- Every PRO feature
- Higher operating capacity
- Expanded analytics
- Priority support
Individual
For custom limits and integrations.
On request
Custom credits
- Usage-based allowance
- Custom integrations
- Agreed SLA
- Dedicated support
If the allowance is not enough, we will recommend an upgrade or additional credits.
Always know what creates usage
One INFLO Chatbot answer
An answer sent by the chatbot counts; the customer's incoming message does not.
One activated withdrawal case
Usage is charged once when a new unique case is activated, not for each status change or email.
Withdrawal intake continues
When credits run out, the submission is accepted and waits for activation. Existing cases stay available.
Feature overview
| Feature | Trial | START | PLUS | PRO | PRO+ | Individual |
|---|---|---|---|---|---|---|
| Shared usage | ||||||
| Monthly credits | 1,000 / month 1 | 150 | 500 | 1,500 | 3,000 | Custom |
| INFLO Chatbot | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| INFLO Contract Withdrawal | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| INFLO Chatbot | ||||||
| Smart assistance | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Human handoff | — | — | — | ✓ | ✓ | ✓ |
| Product recommendations | — | — | — | ✓ | ✓ | ✓ |
| Advanced widget customization | — | — | — | ✓ | ✓ | ✓ |
| INFLO Contract Withdrawal | ||||||
| Customer form and direct link | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Case management in the portal | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Statuses, history and emails | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Data and sources | ||||||
| Data sources | Up to 10 | Up to 10 | Up to 10 | Up to 20 | Up to 40 | Custom |
| Website content import | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Document content import | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Product and order feed | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Online report | ✓ | ✓ | ✓ | ✓ | ✓ | By agreement |
| Advanced analytics | — | — | — | ✓ | ✓ | ✓ |
| Support and operations | ||||||
| Customer support | Standard | Standard | Standard | Priority | Priority | Agreed SLA |
| Custom integrations | — | — | — | — | — | ✓ |
| Dedicated support | — | — | — | — | — | ✓ |
Credits without surprises
What exactly is an INFLO credit?
It is the shared unit for both tools. One INFLO Chatbot answer uses 1 credit and one newly activated withdrawal case uses 10 credits.
Does START have the same features as PLUS?
Yes. START has the same product features as PLUS, with a 150-credit monthly allowance.
What happens when credits run out?
For INFLO Chatbot, add credits or upgrade. A withdrawal submission is still accepted, existing cases remain available and a new unique submission waits for activation.
Does every withdrawal case update count?
No. Ten credits are charged once when a new unique case is activated. Status changes, notes and status emails use no further credits.
Can I change plans later?
Yes. Adjust the plan to actual monthly usage. For more than 3,000 credits, we will prepare an Individual plan.